Terms and Conditions

Terms & Conditions

Unlike most florists who take deposits to secure a long term date... I never do this, as I've found that this is not for me. The reason being, yes the date may be fine...but stock availability can never be 100% guaranteed ahead of time, therefore I'd much prefer to make orders as they come in. This way you recieve the type of flowers you choose.

You don't have to pay immediately and I am willing to arrange a short term payment plan if this is more suitable for you (please enquire regarding this option).

Full payment must be received before i post your order.

In the unlikely event that you are not happy with your order simply email me to discuss the matter so I may offer a part refund for my time (excluding any postage costs). This excludes custom / bespoke designs, as you will have already approved them when you see the pictures I have sent you for your approval.

Refunds and exchanges have never happened as yet as I forward piccies of all designs before I post and if changes are to be made then this is when I will do it. I thouroughly recommend special delivery on all orders. It may cost a little extra but you have peace of mind that your order is fully insured for loss or damage up to the value of £500.

Thanks for your understanding      linda of flowergem4u

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